Frequently Asked Questions
Everything you need to know about our premium silk essentials.
What makes SILKSILKY products special?
We use 100% Grade 6A Mulberry silk, the highest quality available, ensuring that our garments are breathable, hypoallergenic, and exceptionally durable.
How should I care for my silk items?
We recommend hand washing in cold water with a pH-neutral detergent. If using a machine, select the delicate cycle and use a mesh laundry bag. Always air dry out of direct sunlight.
How long does shipping take?
Standard shipping typically takes 7-12 business days, while express shipping takes 3-5 business days. Processing times usually take 1-2 days before dispatch.
What is your return policy?
We offer a 30-day return policy for most items in their original, unworn condition with tags attached. Please note that for hygiene reasons, some items like silk underwear may be final sale.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How do I choose the right size?
Detailed size charts are available on every product page. Since silk has no stretch, we generally recommend sizing up if you are between sizes for a more comfortable fit.